Caribbean Utilities Company Ltd. (CUC)
Hours
Customer Service Centre (Caribbean Plaza): Monday-Friday: 8.30am-4.00pm
Administration Building: Monday-Friday: 8.00am-5.00pm
About
Caribbean Utilities Company, Ltd., known locally as "CUC", commenced operations as the only public electric utility in Grand Cayman, the largest of the three Cayman Islands, in May 1966. The Company has been through many challenging and exciting periods but has kept pace with Grand Cayman's rapid development for over 57 years. Today they are considered one of the most reliable and efficient power companies in the Caribbean. The Company currently has an installed generating capacity of 166 megawatts (MW), and a record peak load of 117.95 MW was experienced on July 27, 2023.
The company relies upon diesel generation to produce electricity for Grand Cayman. However, CUC has multiple energy programmes for customers to interconnect renewable energy systems to the grid. The Consumer-Owned Renewable Energy (CORE) Programme is a net billing arrangement whereby 100% of the customer’s renewable energy production is sold to CUC and credited to the customer’s bill. The Distributed Energy Resource (DER) programme allows participating customers to self-consume the energy that their produce from their renewable energy systems.
The Company’s over 230 employees are committed to providing a safe and reliable electricity supply to over 33,000 customers.
Administration Building
457 North Sound Road
Opening Hours: Monday-Friday 8.30am-5pm
Customer Service Centre (Administration Building): Monday-Friday 8.30am-4pm
Customer Service Centre
24-hour Fault Reporting: (345) 945 1282
Email: service@cuc.ky
www.cuc-cayman.com
Highlights
- CUC operates the only public electrical utility in Grand Cayman, Cayman Islands.
- Excellent corporate citizenship is a responsibility CUC takes very seriously.
- CUC achieved registration to the ISO 14001 environmental standard in 2004.